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Mr. Chapman seems to take a very common sense approach here, and unquestionably it would behoove MSFT to align itself to the needs of compliance users as opposed to trying to redefine what compliance means to these same users. If MSFT is going to try and branch out from Office and Windows by tying these same two staples to more business solutions they really have to take two steps back and see what they will be affecting in the larger scope of things. This is an excellent example of how Microsoft's Office System is truly in its infancy, a great idea in terms of making it easier for all, but still has so much to understand before it can stand on its own two feet.

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